Customer Service Representative

2 weeks ago


Singapore CBRE PTE. LTD. Full time
Customer Service Officer

CBRE PTE. LTD. is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. In this role, you will be responsible for providing exceptional service to our guests, residents, and visitors, ensuring a positive and memorable experience.

Key Responsibilities:
  • Provide warm and professional greetings to all individuals entering the property.
  • Answer telephone calls in a professional manner, demonstrating excellent phone etiquette.
  • Maintain accurate records of service requests, logs, and track status.
  • Respond promptly to inquiries, providing accurate and comprehensive information.
  • Offer administrative support to the Property Manager and property management team.
  • Summon assistance and make notifications as per operating procedures.
  • Follow security and emergency procedures, responding calmly and efficiently in emergency situations.
Requirements:
  • Minimum O levels or relevant professional certification.
  • Experience in customer service or frontline work is highly advantageous.
  • Excellent interpersonal and communication skills.
  • Positive, friendly disposition and customer service orientation.
  • Attention to detail, well-organized, and team player.
  • Open to working rotating shifts.
What We Offer:

As a Customer Service Officer at CBRE PTE. LTD., you will have the opportunity to work in a dynamic and supportive environment, with a competitive salary and benefits package. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting role.



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