Medical Laboratory Lead

Job Title: Medical Laboratory Technologist

Job Summary:

This is a challenging and rewarding role for an experienced Medical Laboratory Technologist to lead and manage the phlebotomy and pre-analytical laboratory processes in the outpatient laboratory. The ideal candidate will have strong technical expertise, leadership skills, and experience in supervising teams.

About the Role:

The successful candidate will be responsible for managing and supervising phlebotomy and pre-analytical laboratory processes, ensuring high-quality patient care and efficient laboratory operations. This includes performing and supervising blood collection, maintaining high quality standards, supporting staff development, and handling administrative tasks.

Key Responsibilities:

• Perform and supervise blood collection and dispatch properly labeled specimens to the laboratory in accordance with laboratory protocols and standard universal precautions
• Navigate the hospital system to perform specimen collection according to tests ordered
• Navigate Laboratory Information System to perform functions such as order entry (only if required), sample receipt, result query and result entry
• Collaborate with all relevant stakeholders (ie Lab, Nursing, Clinicians, admin) to improve workflow and processes of the section
• Perform laboratory test or POCT if assigned. Perform all procedures in accordance with laboratory protocols. Alert appropriate personnel of critical values with relevant documentation
• Perform quality control procedures, interpret and review of QC results when necessary. Implement corrective actions and investigations as required
• Undertake preventive maintenance on laboratory instrumentation and safety equipment. Notify appropriate personnel when these instruments malfunction
• Oversee and management of lab supplies inventory
• Report any adverse incidents to senior member of staff. Assist in the investigation and documentation of adverse incidents
• Handle customers' query, concern and feedback professionally. Assist with investigation and documentation of feedback as required
• Perform shift duties as required
• Keep current with new advancements in area of assignment
• Comply with good laboratory practice as set out by the laboratory Accreditation Programme of the College of American Pathologist and Singapore regulatory agencies
• Comply with all requirements of the Laboratory Safety Manual
• Comply to DLM Workplace Etiquette in line with NUHS Core Values
• Promptly carry out instruction(s) of senior staff with regards to work procedures and duties
• Conduct in-service education and continuing education classes
• Assist with planning of staff roster as required
• Coach/train trainees and new staff if assigned
• Assist RO in monitoring of staff performance and identify their training needs
• Conduct staff total performance management reports for the team
• Monitor and track all quality assurance activities under the area of purview

Secondary Duties and Responsibilities:

• Improve, identify and implement changes in the work process of the phlebotomy service
• Undertake back-up procedures in the event of emergencies such as downtime
• Participate in evaluation and procurement of laboratory supplies when required
• Participate in routine laboratory administrative work such as filling, processing of deliver order, invoices etc
• Any other duties as assigned by RO and/or Section Leader
• Drafting and updating laboratory protocols when required
• Participate and contribute to project teams and department meetings
• Liaison with LIS (laboratory information system) team for IT related issues and work plan
• Assist with the preparation of annual workplan

Requirements:

We are looking for a highly skilled and experienced Medical Laboratory Technologist who has a BSc or equivalent in Medical Laboratory Science and at least 5 years of experience in performing venepuncture for blood specimens' collection and 3 years of clinical laboratory experience. The ideal candidate will also have strong leadership skills and experience in supervising teams.

Benefits:

This is a challenging and rewarding role that offers a range of benefits including professional growth and development opportunities, competitive salary and benefits package, and a collaborative and dynamic work environment.

Others:

If you are a motivated and experienced Medical Laboratory Technologist who is passionate about delivering high-quality patient care and leading and managing laboratory processes, we would love to hear from you.