
Customer Solutions Expert
4 days ago
We are seeking a skilled Customer Solutions Expert to prepare technical and commercial proposals for clients in Southeast Asia, Japan, Korea, and Taiwan.
Main Responsibilities
- Develop tailored technical solutions to meet client needs.
- Support technical discussions with Japanese customers, coordinating between clients, agents, and internal engineering teams.
- Assist with product specifications, compliance paperwork, and application data.
- Provide pre-sales technical clarifications and resolve issues.
- Coordinate with local and global engineering teams to ensure accurate and timely submissions.
Requirements
- Proficiency in Japanese to liaise with Japanese clients.
- Degree in Mechanical Engineering or a related field.
- 1–5 years' experience in application engineering, technical support, or pre-sales within industrial/technical sectors.
- Exposure to industrial machinery, equipment, or process systems is preferred.
- Willingsness to travel internationally, especially to Japan.
Benefits of the Role
This position offers opportunities for growth and development in a dynamic environment. The selected candidate will have the chance to work with experienced professionals and contribute to the success of our organization.
About the Position
This is an exciting opportunity for a motivated individual to join our team as a Customer Solutions Expert. If you have the necessary skills and qualifications, we encourage you to apply for this challenging role.
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