Enhance Student Wellbeing

Student Wellbeing Manager

We are seeking a highly motivated and experienced Student Wellbeing Manager to join our team. In this role, you will be responsible for providing outreach engagement and support services for postgraduate students.

You will work closely with the Vice Dean (Office of Student Life) of the College of Design and Engineering to provide advice and supportive environment to postgraduate students by active interventions, prioritising risk and communicating issues relating to student life and wellbeing.

The incumbent will also manage case load, including care planning and implementation, case conferences with stakeholders, coaching/mentoring and/or para-counselling, preparing case notes/reports and maintaining updated records.

Additionally, you will run focus-group wellbeing initiatives and programs, render data collection to evaluate and feedback on college wellbeing programs and strategies for better transition into the University.

As a Student Wellbeing Manager, you will have the opportunity to enhance student wellbeing, help students develop pro-social behaviour and emotional skills through targeted wellness programs and strategies that build resilience, coping skills and positive relationships in partnership with the student life team within Office of Student Life, University Health Centre/Counselling Centre, and Office of Student Affairs (OSA) at the university level, other government agencies, etc. as required.

Key Responsibilities:

• Provide outreach engagement and support services for postgraduate students.
• Manage case load, including care planning and implementation, case conferences with stakeholders, coaching/mentoring and/or para-counselling.
• Run focus-group wellbeing initiatives and programs.
• Render data collection to evaluate and feedback on college wellbeing programs and strategies.

To be successful in this role, you will require:

• A degree (Good Honours) and above from a recognised university specialisation in social work, counselling or the social science such as psychology or behavioural/human science.

• Minimum 4 years of experience working with at least 1 year relevant experience in the mental health, social service or education sector.

• Good experience in stakeholder management, case management and critical incident management.

• Excellent outreach and/or programme management experience.

• Familiar with student affairs in higher education will be advantageous.

• Demonstrated good interpersonal skills, with the capacity to build and maintain effective working relationships with internal and external stakeholders, and ability to work unsupervised and in a team environment.

• Self-motivated, resourceful, and flexible in adjusting and responding to changing priorities.

• Proficient with Microsoft 365 and technological tools and information systems relevant in the University setting.

• Has well-developed graphic skills for event publicity, computer skills, including a working knowledge of databases, record management systems, spreadsheets, and word processing.

• Has good communication, negotiation and influencing skills (written and verbal), especially in working collaborative with university students and colleagues from different cultural and disciplinary backgrounds.

• Personal initiative and team spirit in the effective implementation of policies and plans.

• Cultural sensitivity, collaborative and an openness to diverse views with emotional stability, and resilience.

As a Student Wellbeing Manager, you will enjoy a competitive salary and benefits package, including:

• Opportunities for professional development and growth.

• Collaborative and dynamic work environment.

• Supportive team culture.

• Flexible working arrangements.

Additional responsibilities may include:

• Attending events, updating social media sites regularly.

• Taking up additional scopes as directed by the Vice Dean.