Market Specialist, Global Response Operations
3 days ago
We are seeking a highly skilled Market Specialist to join our Global Response Operations team in Singapore. As a key member of our team, you will play a critical role in responding to real-time crises, identifying and evaluating emerging risks, and conducting risk-related investigations. Your expertise in the Marathi market will be invaluable in helping us address complex operational and risk-related issues present in both advertisements and user-generated content across the region.
Key Responsibilities- Work as part of the SEO South Asia team, enforcing on paid and organic content during a crisis response within the South Asia region while specifically representing the India Marathi Market.
- Draw upon linguistic and cultural expertise in India's Marathi market to identify crucial risk signals and gain valuable content insights.
- Use a combination of market knowledge and operational expertise to support new policy and product initiatives/launches in India Marathi Market and the broader South Asia Region.
- Contribute to the development of scalable operational solutions aimed at improving user community support within the India Marathi market.
- Investigate and address issues reported on Meta products, including account support requests and reports of abusive content.
- Currently has, or is in the process of obtaining, a Bachelor's degree.
- Fluency in written and conversational Marathi to support operations in the local language.
- 1+ years of professional experience within an operations environment.
- Experience communicating with a variety of audiences and stakeholders.
- Strategic thinker with strong analytical and creative problem-solving skills.
- A background or understanding of the Trust & Safety Domain.
- Technical and data skills such as Excel and SQL and experience with visualization tools like Tableau.
- Language proficiency in additional Indian Languages is preferred.
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
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