Deal Desk Operations Specialist

1 week ago


Singapore Datasite Full time
Job Description:

Are you a detail-oriented and organized individual with a passion for sales and customer service? Do you thrive in a fast-paced environment and enjoy working collaboratively with cross-functional teams? If so, we may have the perfect opportunity for you

Key Responsibilities:
  • Assist the global sales organization in facilitating the sales process across Datasite's suite of products.
  • Work closely with the Global Deal Desk team to triage items received in the shared inbox and proactively monitor and action the Global Deal Desk audit queue.
  • Validate critical information for each deal in CRM from deal structuring to closed won.
  • Process exception pricing within guidance parameters and identify opportunities for process improvements.
  • Support the e-signature process with relation to sales contracts and assist with continuous improvement projects.
  • Become an SME on Datasite's quote to cash process and cultivate internal relationships with all levels of the sales organization.
Requirements:
  • 2 years of experience in a deal desk, bid management, finance, contracts, sales operations, or revenue role.
  • 2 years of Software/SaaS industry experience.
  • 2 years of CPQ tool experience.
  • Strong understanding of Salesforce Lightning, including navigation, object relationships, and reporting and analytics tools.
  • Bachelor's degree or equivalent experience.
  • Strong business written and verbal English skills, with additional local language capabilities a bonus.
Preferred Qualifications:
  • Understanding of the sales process and ability to navigate a variety of sales cycles.
  • Strong business acumen with excellent communication skills - verbal and written.
  • Adept at business partnering and working with cross-functional teams, building meaningful business relationships.
  • Experience in handling both transactional-based and subscription SaaS offering sales.
  • Self-motivated and able to work under pressure; dependable with deliverables and deadlines, able to multi-task.
  • Flexible to work extended hours during peak periods.
  • Result-driven and organized, with excellent attention to detail and ability to work in a fast-paced environment.
  • Strong listening, analytical, and organizational skills.

We are an equal opportunity employer (EEO) and furthers the principles of EEO through Affirmative Action. As a global organization, we know that diverse perspectives are essential to our success. We're committed to maintaining a diverse workforce to serve our customers around the world.



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