Technical Commerce Solution Provider

1 week ago

Singapore beBeeSpecialist Full time $80,000 - $120,000
Senior Commerce Support Engineer

We are seeking a highly skilled Commerce Specialist to provide advanced support, performance optimization, and root cause analysis for enterprise-level e-commerce platforms.

  • Provide in-depth technical assistance for Commerce, diagnosing and resolving complex issues.
  • Conduct thorough root cause analysis and implement permanent solutions to prevent recurring problems.
  • Optimize application performance and ensure platform stability and high availability.
  • Collaborate with cross-functional and global teams to troubleshoot issues and deliver effective resolutions.
  • Support clients on cloud-hosted platforms (AWS, Azure) and recommend improvements.
  • Document troubleshooting procedures, resolutions, and best practices for knowledge sharing.
  • Maintain strong client communication and ensure compliance with SLAs.

For this role, you will require:

  • A Bachelor Degree in Computer Science, Business, Engineering, or related fields.
  • Minimum 5 years of experience in Commerce architecture and implementation.
  • Strong hands-on experience in Java, JSP, and REST APIs.
  • Proven expertise in troubleshooting, debugging, and performance tuning.
  • Practical experience with cloud platforms (AWS, Azure).
  • Excellent client-facing communication, analytical, and documentation skills.
  • Ability to work in a global support environment with 24/7 availability as needed.

Key skills and qualifications include:

  • Troubleshooting and problem-solving.
  • Process automation and optimization.
  • Cloud computing and infrastructure.
  • Java and JSP programming.
  • REST API design and implementation.
  • Performance tuning and optimization.
  • Root cause analysis and resolution.
  • Client communication and relationship management.

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