Customer Service Representative

2 weeks ago


Singapore CONNECT CENTRE PTE. LTD. Full time

Connect Centre PTE. LTD. is seeking a skilled Customer Service Representative to join our team.

We offer a competitive salary range of $1,700 to $1800, with 15 to 16 working days per month.

This role requires you to handle customer service hotline and provide first-level support. You will be responsible for listening, probing, and questioning customers to understand their needs. Additionally, you will need to multitask and work independently.

The ideal candidate should have N Level qualifications or above and proficiency in Microsoft applications. We also require the ability to work 12-hour night shifts on a rotational basis.

In return, we offer a starting basic salary range of $1,700 to $1800, training provided during office hours for the first week, night-shift allowance of $10 per rostered night worked, and 12 weeks probation.

As a Customer Service Representative, you will have the opportunity to develop your skills in:

  • Customer Service Skills
  • CRM
  • Customer Service Oriented
  • Able To Multitask
  • Microsoft Office
  • Dispatching
  • Interpersonal Skills
  • Team Player
  • Customer Service
  • Case Management
  • Able To Work Independently


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