F&B Operations Manager

2 weeks ago

Singapore CA CONCEPTS PTE. LTD. Full time

CA Concepts is a dynamic company with four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo. As an Restaurant Supervisor, you will be placed at one of the four locations.

We are looking for passionate and loyal individuals who have F&B experience and can work under pressure within a team of international professionals.

The ideal candidate should have excellent leadership skills, ability to communicate in English, and high level of responsibility and reliability.

The estimated salary for this position is SGD 45,000 - 60,000 per annum, depending on experience.

Job Description

  • Take and schedule reservations effectively to ensure smooth operations.
  • Greet and coordinate the seating of guests to provide exceptional customer service.
  • Recognise regular guests and inform the Restaurant Manager of their preferences.
  • Ensure guest requests are met promptly during operations.
  • Record and report all guest complaints to the Restaurant Manager immediately.
  • Conduct team briefings before each service period to maintain high standards.
  • Maintain accurate records of standing bills and account for voided transactions.
  • Promote the restaurant by establishing a loyal customer base, maintaining a database, and personalising customer service.
  • Ensure Waiters and Waitresses in their sections describe dishes correctly and are well-groomed.
  • Maintain cleanliness, equipment maintenance, and proper setup of the restaurant and connected areas.
  • Participate in monthly physical stock take of glassware, plate, and crockery.
  • Assist the Restaurant Manager in implementing and developing training programs.
  • Perform miscellaneous job-related duties as assigned.

Requirements

  • Ability to communicate in English fluently.
  • Able to work in a team environment.
  • Highly responsible and reliable individual.
  • Able to work well under pressure in a fast-paced environment.

Benefits

  • 5-day work week.

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