Training and Development Specialist
1 week ago
We are seeking a highly skilled and experienced Training Assistant/ Executive to join our team at BREADTALK PTE LTD.
Job Summary:The successful candidate will be responsible for supporting the operation of assigned outlets during weekends, exemplifying a desire to upsell new promotion items, and motivating the team to achieve sales targets daily. Additionally, they will be responsible for forming new hires' training plans, coaching onsite, and providing counselling and mentoring to outlet staff to align with company SOP.
Key Responsibilities:- Support in assigned outlets operation during the weekends
- Exemplify the desire to upsell new promotion items and motivate the team to achieve sales targets daily
- Forming the new hires' training plan for the new outlet and coaching onsite to support the operation during the first month of opening
- Provide counselling and mentoring outlet staff to align with company SOP
- Conduct On-the-job training programmes and assessment
- Evaluate learner's feedback and follow up performance consistency
- Work harmoniously with the Branch manager
- Other training administrative duties and projects as assigned
- At least 1 year of demonstrated experience in F&B/Hotel/Airline training
- Experienced in conducting On-the-Job training
- Experience in monitoring multiple outlet's training performances and cross-deployment between outlets frequently
- Strong project management skills to ensure projects are delivered on time, able to simultaneously manage multiple projects with little supervision
- Positive working attitude
- Good interpersonal, people management, and communications skills
- Dedicated, committed and keen to learn
- Strong planning, analytical and problem-solving skills
We are looking for a candidate with strong coaching, mentoring, and management skills, with proficiency in Microsoft Office products, particularly PowerPoint and Excel. ACTA, ACTAv4 or ACLP certification will be an advantage.
Please note that proficiency in different languages is required.
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