Technical Support Professional

2 weeks ago

Singapore beBeeCustomer Full time $4,000 - $6,000

We are seeking a professional to fill the position of Help Desk Support Specialist.

  • This is a full-time opportunity with potential for overtime pay.
Job Description

The successful candidate will be responsible for providing exceptional customer service, troubleshooting technical issues, and ensuring seamless support for our customers.

Key Responsibilities:
  1. Resolve customer inquiries in a timely and professional manner.
  2. Diagnose and troubleshoot technical issues related to orders or shipments.
  3. Liaise with customers to resolve any discrepancies or concerns.
  4. Maintain accurate records of customer interactions.
  5. Collaborate with internal teams to ensure effective communication and resolution.
  6. Develop and maintain knowledge of our products and services.
Requirements

To be considered for this role, candidates must possess excellent customer service skills, strong problem-solving and analytical skills, ability to work effectively in a team environment, and proficiency in MS Office applications.

What We Offer

A dynamic work environment, opportunities for growth and development, and a competitive salary package.

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