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Vehicle Damage Resolution Specialist
3 weeks ago
We are seeking an experienced Customer Service Officer to join our team. In this role, you will be responsible for handling customer inquiries and resolving issues related to vehicle damage reports.
- You will be working closely with customers to investigate damages found on company vehicles, assess repair costs, and follow up with them accordingly.
- Assist with accident reports and follow-ups, as well as recover vehicles if required.
- You will also perform other tasks assigned by your supervisor, including assisting in enforcement and risk management.
Key Skills:
- Strong front office skills
- Excellent interpersonal skills
- Enforcement expertise
- Risk Management abilities
- Web Technologies knowledge
- Vehicles handling experience
- Team Player mindset
- Human Resources understanding
- Critical thinking and problem-solving skills
- Able to work independently and efficiently
Benefits of the Role:
- Opportunity to work in a dynamic and fast-paced environment
- Chance to develop your skills and advance in your career
- Competitive salary and benefits package
What We Are Looking For:
- A motivated and customer-focused individual
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
