Exceptional Customer Care Professional

1 week ago

Singapore beBeeCustomerService Full time $3,500 - $5,500
Customer Service Representative Job Description

We are seeking a Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction.

Your key responsibilities will include:

  • Responding to customer inquiries
  • Resolving customer complaints in a timely and professional manner
  • Conducting routine inspections of facilities and equipment
  • Attending emergency service breakdowns

You will work closely with internal stakeholders to resolve customer complaints and ensure that customers receive the best possible service.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. Strong organizational and time management skills are essential for this role, as well as the ability to work independently and prioritize tasks effectively.

You will have a strong understanding of property management principles and practices, as well as experience with Microsoft Office and Excel. Other requirements include being proficient in digital tools and platforms.

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