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Embedded Systems Support Specialist
2 months ago
Role Summary:
MyCareersFuture is seeking a highly skilled Embedded Systems Support Specialist to join our team. As a Firmware Development Engineer, you will be responsible for designing, developing, and supporting real-time embedded systems.
Key Responsibilities:
- Participate in the design, development, and support of products deployed by our customers.
- Develop new features for our products as needed and in response to requests from customers and the business development team.
- Train the Customer Support team to conduct field investigations required for troubleshooting and solution improvement.
- Make changes to improve the reliability, performance, and maintenance of our products.
- Make the necessary modifications to support new material revisions.
- Support certification activities.
- Actively participate in design reviews.
- Write software specifications and design documents.
- Act as a technical resource for internal and external clients.
- Participate in field test exercises.
Requirements:
- Experience in the design, development, and support of real-time embedded systems (VxWorks, embedded Linux or other RTOS)
- Ability to connect and configure a variety of networking hardware components, including Ethernet switches and VPN/VLAN routers.
- Working knowledge of oscilloscopes, logic analyzers, spectral analyzers, and/or JTAG debugging tools.
- Ability to read and understand material schematics and data sheets.
- Proficiency in C/C++ programming
- Mastery of programming best practices
- Knowledge of source control (GIT) tools
- Knowledge of IPv4 and IPv6 communication protocols
- Knowledge of embedded processors (such as ARM, PowerPC, MIPS, etc.)
- Knowledge and experience with networking protocols (IEEE, Zigbee, Wi-Fi, Ethernet, WLAN, TCP/IP, IPsec VPN, VLAN, FTP, SSH, SNMP, HTTP, NTP, and DHCP) as well as packet inspection and analysis of associated protocols and applications.
- Ability to work with minimal supervision and adapt quickly.
- Ability to work in a team located in different time zones (Canada & USA) and adapt its schedule accordingly.
- Ability to travel to Canada and USA
- Knowledge of the agile approach.
- Ability to solve complex problems.