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Telephone Call Agent

2 weeks ago

Singapore beBeeCustomerService Full time $1,800 - $2,500
Job Description">

As a Telephone Operator, you will play a vital role in ensuring seamless communication within our hotel. You will be responsible for processing all incoming and outgoing calls accurately and courteously.

Your key responsibilities will include:

  • Maintaining detailed knowledge of the hotel's fire, life, and safety systems.
  • Advising defects on switchboard equipment to your supervisor.
  • Recording all entries on traffic sheets.
  • Reporting on the logbook daily.
  • Processing all incoming and outgoing calls accurately and courteously.

Required Skills and Qualifications">

To succeed in this role, you will need:

  • A strong understanding of customer service principles.
  • The ability to work under pressure in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • The ability to maintain confidentiality and handle sensitive information.

Benefits">

We offer a range of benefits, including:

  • Competitive salary.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.

Others">

This is an entry-level position with opportunities for career advancement. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply.