Product Innovation Specialist

3 days ago


Singapore People Profilers Full time

About the Role:

We are seeking a highly skilled Product Innovation Specialist to join our team at People Profilers.

The ideal candidate will have a passion for creating exceptional user experiences and driving product innovation and growth. As a Product Innovation Specialist, you will collaborate closely with Management and internal stakeholders to identify priorities and business benefits.

You will oversee the entire customer journey from engagement to onboarding, identifying areas for improvement and analyzing our existing products. Your role requires a deep understanding of customer needs and preferences.

Responsibilities:

  • Collaborate closely with Management and internal stakeholders to identify priorities and business benefits.
  • Oversee the entire customer journey from engagement to onboarding.
  • Identify areas for improvement and analyze our existing products.
  • Oversee the complete product development process from initial concept through to market launch.
  • Collaborate with key stakeholders to enhance existing products and develop new ones, balancing customer value with business benefits.
  • Plan and execute ongoing promotional campaigns, coordinating product launches with internal and external stakeholders.
  • Monitor product performance by tracking customer growth and satisfaction, and report progress to various stakeholders.

Requirements:

  • Bachelor's degree in Business or equivalent.
  • At least 5 years of relevant experience in a similar role, with proven success in launching and positioning digital banking products in a B2C environment.
  • Resourceful, self-driven, and proficient in digital technologies, with a track record of working effectively with internal teams across various functions.


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