Collections and Credit Management Specialist
1 month ago
About Experian
Experian is a leading global information services company that helps individuals, businesses and governments make more informed decisions. We are committed to creating a better tomorrow together.
Salary: $60,000 - $80,000 per annum
We are seeking a highly motivated and results-driven Collections and Credit Management Specialist to join our team in Singapore. As a key member of our Credit Services team, you will be responsible for all collection management activities through negotiation and other appropriate actions, while maintaining consistently high levels of performance.
Responsibilities
- Manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
- Apply negotiation strategies to ensure successful recovery of overdue outstanding accounts
- Analyze and evaluate errant cases to recommend and initiate appropriate course of action
- Update the collection system immediately on all collection activities undertaken for cases assigned
- Generation of reminders and follow-ups with customers
Requirements
- A passion for driving corporate activities to achieve collection management targets
- The ability to consistently deliver great results and meet deadlines
- Strong organizational and time management skills, attention to detail and ability to work independently
- Experience in collections/accounts receivables, contact center and customer service role
- Fresh graduates are welcome to apply
What You'll Need to Bring to the Party
- A can-do attitude and willingness to learn and grow with the company
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced working environment and achieve individual / team targets
About You
- You are a highly motivated and results-driven individual who is passionate about delivering excellent results and meeting deadlines
- You have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
- You are able to work independently and as part of a team, with a strong sense of accountability and responsibility
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