Collections and Credit Management Specialist

1 month ago


Singapore Experian Full time

About Experian

Experian is a leading global information services company that helps individuals, businesses and governments make more informed decisions. We are committed to creating a better tomorrow together.

Salary: $60,000 - $80,000 per annum

We are seeking a highly motivated and results-driven Collections and Credit Management Specialist to join our team in Singapore. As a key member of our Credit Services team, you will be responsible for all collection management activities through negotiation and other appropriate actions, while maintaining consistently high levels of performance.

Responsibilities

  • Manage and achieve daily productivity standards in terms of call attempts, contacts and promise to pay by customers
  • Apply negotiation strategies to ensure successful recovery of overdue outstanding accounts
  • Analyze and evaluate errant cases to recommend and initiate appropriate course of action
  • Update the collection system immediately on all collection activities undertaken for cases assigned
  • Generation of reminders and follow-ups with customers

Requirements

  • A passion for driving corporate activities to achieve collection management targets
  • The ability to consistently deliver great results and meet deadlines
  • Strong organizational and time management skills, attention to detail and ability to work independently
  • Experience in collections/accounts receivables, contact center and customer service role
  • Fresh graduates are welcome to apply

What You'll Need to Bring to the Party

  • A can-do attitude and willingness to learn and grow with the company
  • Excellent communication and interpersonal skills
  • Ability to thrive in a fast-paced working environment and achieve individual / team targets

About You

  • You are a highly motivated and results-driven individual who is passionate about delivering excellent results and meeting deadlines
  • You have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders
  • You are able to work independently and as part of a team, with a strong sense of accountability and responsibility


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