Senior Hotel Credit and Collections Specialist

6 hours ago


Singapore THE CAPITOL KEMPINSKI HOTEL SINGAPORE Full time
About the Role:
As a Senior Hotel Credit and Collections Specialist at THE CAPITOL KEMPINSKI HOTEL SINGAPORE, you will play a critical role in safeguarding the financial integrity and stability of the hotel while minimizing exposure to potential risks.

Key Responsibilities:
• Investigate customer credit worthiness and recommend credit approval or disapproval to management.
• Set and monitor credit limits for both in-house and City Ledger Accounts.
• Record payments to the City Ledger daily and verify accuracy of all AR postings.
• Review and understand groups and catering contracts and the corresponding billing arrangements.
• Investigate disputed charges and follow up when necessary.
• Reconcile control accounts on a monthly basis.
• Prepare statements for outstanding City Ledger accounts and pending deposit payments.
• Handle all billing and reconciling credit card transactions.
• Follow up on customer inquiries on a timely basis.

Requirements:
• Finance trained with at least 3 years of relevant finance experience in AR, preferably in the hotel industry.
• Experience with hotel accounting software (e.g. Opera, MICROS, FutureLog) is an advantage.
• Strong computer skills, including Microsoft Office (Excel/PowerPoint/Word).
• Organized, analytical, resourceful, meticulous, and confident.
• Able to multitask and work independently in a dynamic environment with good problem-solving and decision-making skills.
• Good interpersonal and communication skills.

The estimated salary for this role is SGD $60,000 - SGD $80,000 per annum, depending on experience.

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