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Veterinary Front Desk Assistant

3 weeks ago

Singapore beBeeReception Full time $4,500 - $5,500
We are seeking a professional and friendly Veterinary Receptionist to join our team. This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent communication skills.

Job Description

This is a full-time opportunity that will see you working as the first point of contact for clients, handling appointments, inquiries, and payments while ensuring smooth front-desk operations.

You will be responsible for greeting clients and pets warmly upon arrival, answering phone calls, responding to emails, and managing appointment scheduling.

This role requires strong organizational skills, attention to detail, and the ability to multitask in a busy environment.

We are looking for someone who is comfortable working with booking and billing software, has experience in customer service or reception, and possesses excellent verbal and written communication skills.


Key Responsibilities
  • Greet clients and pets warmly upon arrival
  • Answer phone calls, respond to emails, and manage appointment scheduling
  • Handle billing, payments, and record-keeping
  • Maintain a clean and organized reception area
  • Assist clients with basic inquiries about services, products, and procedures
  • Communicate efficiently with veterinarians, nurses, and other staff to ensure seamless operations
  • Support administrative tasks as needed

Requirements
  • Previous experience in customer service or reception (veterinary or medical setting preferred)
  • Strong verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Comfortable working with booking and billing software
  • Friendly, patient, and able to stay calm under pressure
  • Willingness to work weekends

Benefits
  • Competitive salary and staff benefits
  • Supportive team environment
  • On-the-job training to familiarize you with veterinary services and operations
  • Staff discounts on pet care services and products