Furniture Retail Professional
6 days ago
We are seeking a highly motivated and experienced Furniture Retail Professional to join our team at ORIGINALS PTE. LTD. as a Senior Client Advisor / Client Advisor.
About the Role
This is an excellent opportunity for someone who is passionate about delivering exceptional customer service and has a keen eye for interior design. As a Senior Client Advisor / Client Advisor, you will be responsible for providing a unique and memorable experience to all clients, while also supporting the management team and colleagues in achieving sales and key performance indicators.
Main Responsibilities
- Provide outstanding client service and after-sale support to all visitors and clients
- Show passion in connecting and reconnecting with clients, understanding their needs and anticipating their future requests
- Cultivate a robust client portfolio to secure a proactive and growing business
- Drive performance to exceed individual sales and KPI goals by adopting a business-minded approach
- Create personalized and timeless silhouettes for clients, demonstrating your passion for fashion culture
- Demonstrate a transparent and genuine attitude with clients, building strong relationships
- Communicate professionally and authentically with clients and colleagues
- Effectively utilize available tools to optimize business opportunities
- Support front and back-of-house teams, their achievements, and the overall team spirit
- Adhere to company policies and operational procedures
Requirements
- Prior professional experience in delivering high-quality service focused on client expectations, such as in fashion & accessory retail, customer service, or luxury hospitality
- Personal taste and passion for interior design
- Natural business mindset and entrepreneurial spirit
- Open-minded and enthusiastic about a company valuing authenticity and excellence
- Strong team spirit to achieve common goals
- Ability to learn new technologies quickly
- Motivation to work in a fast-paced environment, multitask, and prioritize
- Proactive, enthusiastic, and problem-solving attitude
- Accuracy and attention to detail
- Ability to safely lift boxes of up to 15kgs
- Strong proficiency in written and spoken English
Working Hours and Location
- 5 Day Work Week (Includes 1 weekend day)
- 10am - 7pm
- 1 Bukit Batok Street 22, Singapore 659592
Wealth Management
Talent Management
Account Management
Able To Multitask
Talent Acquisition
Outsourcing
Team Spirit
Attention to Detail
Market Intelligence
Interior Design
Furniture
Customer Service
Screening
Sourcing
Hospitality
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