
Industrial System Specialist
6 days ago
Service Technician Specialist
The Service Technician Specialist plays a crucial role in providing comprehensive support and maintenance services to clients. They are responsible for ensuring the optimal performance of systems, resolving technical issues efficiently, and delivering exceptional customer experiences.
- Key Responsibilities:
- Perform regular system checks and maintenance tasks to prevent downtime and ensure smooth operation.
- Utilize advanced diagnostic tools and software, including AutoCAD, to troubleshoot complex problems and identify solutions.
- Develop and maintain strong relationships with clients through effective communication, empathy, and a commitment to customer satisfaction.
- Oversee the renewal of support contracts and negotiate new terms as needed.
- Execute routine preventive maintenance tasks and promptly address daily troubleshooting needs.
Requirements:
- Diploma in Electronics or related fields.
- Hands-on experience in maintaining CCTV and Access Control Systems.
Essential Skills:
- System Maintenance
- Troubleshooting
- Hardware
- Electrical
- PLC
- Access Control
- CCTV
- Customer Satisfaction
- AutoCAD
- Teamwork
- Customer Service
- Electronics
- Commissioning
- Mechanical Engineering
- Technical Support
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