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Technical Operations Lead
1 week ago
Enggsol Pte Ltd offers a dynamic work environment where reliability and security are paramount. Our Technical Operations team plays a vital role in maintaining network integrity, supported by an Integrated Operations Centre that operates 24/7.
We are seeking an experienced leader who can manage and lead our Tech Ops team. The ideal candidate will possess strong leadership skills, technical expertise, and a customer-focused approach. Key responsibilities include managing change requests, incident management, problem-solving, and vendor relationships.
Key Responsibilities:
Manage a team of engineers, ensuring effective incident resolution and problem management. Conduct trend analysis to identify improvement opportunities. Develop and implement strategies to enhance network reliability and reduce fault cases. Collaborate with vendors to resolve technical issues and manage departmental expenditures.
