Data-Driven Business Consultant
1 day ago
We are seeking a skilled Data-Driven Business Consultant to join our team at Shopee. In this role, you will play a crucial part in identifying new business requirements and driving improvement of user metrics. Your primary responsibility will be to conduct quantitative/qualitative analysis of pain points/common issues from current regional and local operations. You will also be responsible for driving root cause analysis and implementing key programs and initiatives to drive improvement of user metrics.
You will have the opportunity to facilitate instant and automated customer support by enhancing various tools such as Chat Interactive Voice Response (IVR) and chatbot. Additionally, you will support local agents' performance monitoring and build, maintain, and improve our internal training process, systems, and knowledge base. Collaborating with various stakeholders, including product owners, developers, and local operations teams, is also a significant aspect of this role.
A successful candidate will have strong analytical and problem-solving skills, experience working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions. The ability to generate impactful insights with an in-depth understanding of users' needs on e-commerce platforms is essential. Proficiency in SQL/Python is a plus, as well as an understanding of topics such as CSAT, NPS (Net Promoter Score), or other user experience metrics.
In this role, you will thrive in a dynamic and collaborative environment where you will have the opportunity to make an impact and drive business goals.
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Data-Driven Strategic Consultant
4 days ago
Singapore Cyber Infrastructure (P) Limited Full timeAbout the Role:We are seeking a highly skilled Data-Driven Strategic Consultant to join our team at Cyber Infrastructure (P) Limited. In this critical role, you will analyze business processes and workflows to identify areas for improvement, and develop recommendations to optimize business performance.You will work closely with cross-functional teams to...
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Data-Driven Business Strategist
4 days ago
Singapore Builder Full timeAbout UsAt Builder, we're redefining technology and software in a fast-paced, high-growth environment. Our team is passionate about data-driven decision-making and committed to delivering innovative solutions.Job DescriptionWe're seeking a sharp and analytical Business Analyst to join our team and drive data-backed decision-making. As a key member of our...
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Senior Consultant – BI
3 weeks ago
Singapore NTT DATA BUSINESS SOLUTIONS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesYour career at NTT DATA Business SolutionsEmpowering You – to feel our passion for SAP / Analytic Solutions / ServiceNowAs NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on...
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Senior Consultant – BI
3 weeks ago
Singapore NTT DATA BUSINESS SOLUTIONS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesYour career at NTT DATA Business SolutionsEmpowering You – to feel our passion for SAP / Analytic Solutions / ServiceNowAs NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on...
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Data-Driven Insights Analyst
4 days ago
Singapore Hytechc Full timeWe are looking for a talented Data-Driven Insights Analyst to join our team at Hytechc.About the CompanyHytechc is a pioneering company in the technology and IT consulting sector, dedicated to providing innovative solutions to clients.Job DescriptionThe Data-Driven Insights Analyst will play a crucial role in supporting strategic decision-making by providing...
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Data-Driven Strategist
4 days ago
Singapore Builder - What would you Build? Full timeAbout BuilderWe are a cutting-edge tech startup, redefining technology and software. Our team is passionate, data-driven, and committed to delivering innovative solutions.As we scale, we are looking for a sharp and analytical Business Analyst to join our team and drive data-backed decision-making.Role Overview As a Business Analyst, you will play a pivotal...
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Data-Driven Business Improvement Manager
9 hours ago
Singapore Novartis Farmacéutica Full timeData-Driven Business Improvement ManagerThe Data-Driven Business Improvement Manager role at Novartis Farmacéutica is responsible for driving business improvement through data analysis and strategic planning. This involves identifying areas for improvement, developing and implementing data-driven solutions, and measuring the impact of these initiatives.Main...
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Data-Driven Business Expert
1 day ago
Singapore FairPrice Group Full timeData-Driven TransformationAdvocate and lead efforts towards organizational change by implementing structured frameworks such as data governance models, KPI-driven performance tracking, and cross-functional analytics workshops.Foster a customer-centric and data-driven decision-making culture by integrating data literacy programs and promoting the adoption of...
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Insights-Driven Business Partner
9 hours ago
Singapore Quantum Leap Career Consultancy Full timeAs an Insights-Driven Business Partner at Quantum Leap Career Consultancy, you will play a critical role in transforming customer relationships and driving business growth. You will be responsible for analyzing CRM data, identifying trends, and developing strategies to enhance customer engagement.About the TeamWe are a dynamic team of professionals dedicated...
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Data Driven Business Transformation Manager
2 days ago
Singapore Shopee Full timeAbout the Role:As a Business Intelligence Lead, Regional Operations, you will play a key role in driving business growth through data-driven strategies. This is an exciting opportunity to join our team and contribute to our success. Your expertise in business intelligence, data analysis, and problem-solving will be essential in achieving our goals. Key...
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Data-Driven Insights and Strategy Director
9 hours ago
Singapore Amazon Full timeAbout the JobWe are seeking a Data-Driven Insights and Strategy Director to join our Customer Experience and Business Trends team at Amazon. This is an exciting opportunity to lead cross-functional teams and drive business decisions that improve customer satisfaction.Key Responsibilities:Develop and execute data-driven strategies that drive business growth...
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Data-Driven CRM Professional
1 day ago
Singapore Quantum Leap Career Consultancy Full timeData-Driven Decision-MakingAs a CRM Manager at Quantum Leap Career Consultancy, you will have the opportunity to work with cutting-edge technology and innovative approaches to customer engagement. Your expertise will help us make informed decisions, drive business growth, and deliver exceptional customer experiences.Your Key Areas of Focus:* Developing and...
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Head of Data Driven Business Growth
4 days ago
Singapore ENGINEERINGUK Full time**Role Description**As the Head of Data Driven Business Growth, you will lead a team of specialist solution architects to design and implement data-driven solutions for customers. You will work closely with cross-functional teams to develop and execute go-to-market strategies that drive customer adoption and revenue growth.Your expertise in cloud...
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Business Process Consultant
1 day ago
Singapore Koch Business Solutions Full timeJob DescriptionWe are seeking a highly skilled Business Process Consultant to join our team. As a Business Process Consultant, you will be responsible for managing multiple financial ERP systems and ensuring seamless onboarding of suppliers.You will work closely with the procurement, finance, and operations teams to execute effective and accurate supplier...
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Cloud Data Architect
3 weeks ago
Singapore NTT DATA BUSINESS SOLUTIONS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesYour career at NTT DATA Business SolutionsEmpowering You – to feel our passion for SAP / Analytic SolutionsAs NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to...
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Cloud Data Architect
3 weeks ago
Singapore NTT DATA BUSINESS SOLUTIONS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesYour career at NTT DATA Business SolutionsEmpowering You – to feel our passion for SAP / Analytic SolutionsAs NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to...
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Data Driven Business Specialist
3 days ago
Singapore Tata Consultancy Services Full timeWhy Join Us:Tata Consultancy Services is a leading IT services company that enables enterprises to transform and grow their business. We have a strong presence in the Financial Industry, with expertise in Private banking/Wealth Management. As a Business Data Analyst, you will have the opportunity to work with a diverse range of clients and projects, and...
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SAP FICO Consultant
3 weeks ago
Singapore NTT DATA BUSINESS SOLUTIONS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesYour career at NTT DATA Business SolutionsEmpowering You – to feel our passion for SAP / Analytic SolutionsAs NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to...
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SAP FICO Consultant
3 weeks ago
Singapore NTT DATA BUSINESS SOLUTIONS SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesYour career at NTT DATA Business SolutionsEmpowering You – to feel our passion for SAP / Analytic SolutionsAs NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to...
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Data-Driven Business Analyst
9 hours ago
Singapore Apple Inc. Full timeAs a leader in the tech industry, Apple Inc. is committed to delivering exceptional customer experiences through innovation and excellence.The Channel Insights Manager role is an exciting opportunity for a skilled professional to join our Pacific Reseller Operations team and contribute to our mission.We are seeking a detail-oriented and self-motivated...