Senior OSSD Manager

2 weeks ago

Singapur, Singapore Singtel Full time
About the Role

We are seeking a highly skilled and experienced Senior OSSD Manager to join our team at Singtel. As a key member of our organization, you will be responsible for planning, implementation, and ensuring that our OSS systems and solutions are in an optimal state, meeting service level KPIs, satisfactory customer level, and regulatory standards and requirements.

Key Responsibilities
  • Plan and implement OSS systems and solutions to meet business requirements.
  • Ensure that OSS systems and solutions are in an optimal state, meeting service level KPIs, satisfactory customer level, and regulatory standards and requirements.
  • Work with internal and external parties to collate/review and perform technical analysis of requirements and drive solution design for implementations.
  • Lead in preparation of tender specifications, evaluation of tender from both a technical and commercial standpoint, and project management of the implementation.
  • Lead in implementation of new OSS capabilities or upgrade existing systems to support new network elements or technology deployed in the network.
  • Evaluate and adopt automation, AI/ML, analytics capabilities to help transform OSS systems into an intelligent OSS eco-system platform.
  • Lead in technical planning, implementation, and delivery for enhancement projects.
  • Liaise and co-ordinate with system vendor(s) for the delivery, testing, and timely implementation of new software, hardware, and modules.
Requirements
  • An IT or Telecommunications based degree, preferably in the areas of Electrical/Electronic or Info-Communications Engineering or equivalent.
  • At least 5 years working experience in the area of Engineering or Service Planning.
  • System OS knowledge and administration hands-on experience on some of the following systems: Linux (RHEL, CentOS), Solaris, HP-UX, Windows, Oracle, MySQL, Postgres, and/or SAN/NAS storage system. CISCO IOS. Veritas Netbackup, Juniper OS.
  • Domain certifications/experience in eTOM and ITIL v4.
  • Certification in CCNA and/or CCNP.
  • Mobile technologies (e.g. WCDMA, GSM, SIGTRAN, LTE, 5G etc).
  • Good knowledge and/or working experience on IPV6, Load-balancer, and security devices such as Cisco, F5, Fortigate, and etc.
  • Knowledge of shell scripting (Python, Bash...), cloud computing, containerization, micro-service, software-defined network, network function virtualization, and major network protocols.
  • Understanding of Linux, open source, software development, and related automation, monitoring tools (e.g. CI/CD, Jenkins, Docker, Ansible, Prometheus, Grafana).
  • Good knowledge in SQL, Cloud Computing, Java, and Python.
  • Good knowledge of shell scripting.
  • Critical thinking and problem-solving skills.
  • Conflict and stakeholder management.
  • Risk assessment and decision-making.
  • Communication skills, Team work, Adaptability, Self-driven, and highly motivated.
  • Good Time management.
What We Offer
  • Flexi work arrangements.
  • Full suite of health and wellness benefits.
  • Ongoing training and development programs.
  • Internal mobility opportunities.

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

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