Content Experience Specialist

3 days ago


Singapore beBeeUserCentricity Full time $87,000 - $111,200
Job Description

We are seeking a skilled Content Experience Specialist to join our team. As a Content Experience Specialist, you will play a key role in delivering seamless digital journeys for our customers. Your words will guide, inform, and empower users across multiple touchpoints, helping us create experiences that are both meaningful and effective.

Your primary responsibility will be to craft clear, concise and user-centred content including microcopy, error messages, user flows to ensure a seamless customer journey across digital platforms. You will conduct content audits and develop scalable content frameworks to maintain consistency across projects. Additionally, you will leverage on data insights and user research to guide content decisions, improving clarity and engagement.

You will collaborate closely with UX designers, researchers, developers, and business stakeholders to understand user needs and deliver content that contributes to measurable impact.

Required Skills and Qualifications
  • Diploma/degree in Digital Media/Communications/Psychology/Journalism/UX design or any relevant professional work experience
  • 2 to 3 years of relevant UX writing/content design experience
  • Content audit and governance
  • Experience in using Figma
  • Excellent communicator and collaborator
  • Keen interest in details and words
  • High expectations of quality and accountability
Benefits
  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities


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