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Customer Service Representative
1 month ago
ATC COATING PTE. LTD. is seeking an exceptional Customer Service Officer to join our team. As a key member of our organization, you will play a vital role in providing top-notch customer service and driving sales growth.
The ideal candidate will possess excellent communication skills, be proactive, and have a strong ability to work independently. If you are a motivated and results-driven individual who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Key Responsibilities- Liaise with customers to resolve issues, provide quotations, and manage project progress.
- Act as a window for customers, ensuring seamless communication and issue resolution.
- Maintain accurate records of customer interactions and coordinate with internal departments to find solutions.
- Assist the Sales Manager in managing overseas and local customers, including follow-up on PO documentation.
- Develop and implement progressive methods to enhance productivity, quality, and customer service.
- A minimum of 1 year of working experience in a related field is required.
- Candidates must possess at least a Professional Certificate/Nitec qualification.
- Preferably, candidates should have related customer service or equivalent experience.
- Engineering background is also preferred.
This role offers a competitive salary of SGD 40,000 - 60,000 per annum, depending on experience.
In addition to a generous compensation package, successful candidates can expect:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A collaborative team that values innovation and creativity.
