Senior Service Operations Manager

7 days ago


Singapore JIA LE TCM WELLNESS PTE. LTD. Full time

We are seeking a Senior Service Operations Manager to join our team at JIA LE TCM WELLNESS PTE. LTD.

About the Role

As a Senior Service Operations Manager, you will be responsible for overseeing the day-to-day operations of our business, with a focus on service and operational logistics. This includes preparing detailed reports on buying/service subscription trends, customer requirements, and profits.

  • You will also undertake store administration duties such as managing store budgets and updating financial records.
  • Monitor inventory levels and order new items upon low stocks.
  • Evaluate and supervise the performance of team members, and when necessary, provide timely disciplinary action including any written documentation.
  • Arrange training programs and skill upgrading courses for company staff.

The ideal candidate will have strong leadership capabilities in a fast-paced environment and excellent customer service skills. They will be proficient in MS Office and able to work retail hours, weekends, and public holidays.

About You

To succeed in this role, you will need:

  • Minimum 3-5 years experience preferred
  • Strong leadership capability in a fast-paced environment
  • Excellent customer service skills
  • Proficiency in MS office
  • Able to work retail hours, weekends, and public holidays

We offer a competitive salary range of SGD 8,000 - SGD 12,000 per month, depending on experience. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.



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