
Customer Experience Expert
1 week ago
Join us as a Customer Experience Expert and play a pivotal role in delivering exceptional customer experiences.
This is an exciting opportunity to build strong relationships with our members, help them achieve their fitness goals, and provide timely and professional assistance.
- Work collaboratively with the team to drive branch targets and provide excellent service.
- Support membership renewals, nurture relationships, and keep members informed about promotional activities.
- Assist in maintaining accurate attendance records for all classes or treatments.
Key Qualifications:
- A genuine interest in Fitness and/or Spa is essential.
- Sales and service-oriented approach with self-motivation and teamwork skills.
- Excellent interpersonal skills and ability to work retail hours.
Benefits Package:
- Free access to gym facilities, swimming pool, and fitness classes.
- Staff discount on spa services and products.
- Birthday vouchers, medical and dental benefits, and career advancement opportunities.
- Ongoing training and development programs to support your growth and recognition.
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