Academic Support Specialist

1 month ago

Singapur, Singapore The Pique Lab Full time
About The Pique Lab

We're a dynamic team on a mission to create the best Math & Science learning experience for students aged 9 to 16 in Singapore. Our lessons are meticulously crafted based on pedagogical research, data-driven methodologies & have one overarching goal: to make learning fun, shorten learning curves & help students develop a genuine appreciation for Math & Science.

With a diverse team of over 100 members across 10 departments, we've grown from a pair of co-founders to a thriving organization. Our proprietary learning methodology & examination-centric materials have helped more than 20,000 students ace their examinations.

We take pride in our open, fast-paced & flat organisational structure where every team member is valued for their skills & competencies, not just their job titles.

Your Role

As our Administration Executive, your mission is to take good care of all administrative matters within the academic team, so that our academic faculty can perform at their best.

You'll be the behind-the-scenes, selfless magician who is always making things better & more convenient for others, which everyone is thankful for

Being successful in your role means that you can make things run like clockwork & help more students learn Science & Math easier, better & faster.

Here's what a typical workday will look like for you:

(1) Participate in the vetting process to ensure that published materials comply with the organisation's internal guidelines: This is an extremely important task & we need superheroes with eagle eyes to catch bad grammar & inconsistent spacing & fix them

(2) Assist in the production of lesson materials: All of our materials are exclusively produced in-house by our team & you'll be involved from the start of soft copy assembly to the physical printing & packing. We'll be equipping you with the skillsets comparable to veteran printers who have perfected the blend of precision & creativity.

(3) Exercise database hygiene by curating & tidying questions in our database, so they're always publication-ready: If you are passionate about organising stuff & making sure everything looks neat, this is it

(4) Assist in the formatting of targeted practices: To accomplish this task well, you need to be able to appreciate & master the art of formatting documents on Microsoft Word. Think: section breaks, headers/footers & line spacings

(5) Assist teachers in administrative duties: These include scanning marked assignments, preparing experiment materials and organising curriculum information to help our Customer Service Team communicate more effectively with parents. Your role is to support our teachers in these logistical tasks so that they can focus on teaching our students more effectively

What We're Looking For

We'd love to have a chat with you if you meet the following criteria:

Personality

  • Independent, Proactive & Organised: You need to be able to work well under pressure & complete your tasks dutifully with minimal supervision.
  • Strong Attention To Detail: You will be working with plenty of illustrations & text. You must be highly meticulous & always have a habit of checking your work before submitting it.
  • Humble & Always Strive For Improvements: You are willing to receive & act on feedback to pursue excellence in your work.

Skills

  • Strong Command Of The English Language: You should be able to communicate effectively with our team in written & spoken English. In particular, you should be able to pick up grammar mistakes in our work akin to Grammarly.
  • Some Interest In Science & Math: You should have some interest & understanding in Science & Math. BUT it doesn't matter if you do not have a Science or Math-related major What we value more is the right attitude to pick up the skills needed for this career.
  • Good Understanding Of Digital Technologies: You need to be well-versed in technology & be resourceful enough to figure out how different tools work.
  • Good Proficiency In Microsoft Word
  • [Good To Have] Good Proficiency In Adobe Software (Adobe Illustrator & Acrobat): If you have no/limited experience working with these tools, we'll teach you on the job as long as you are willing to learn
What We Offer
  1. [Biggest Takeaway] Mentorship, Training & Regular Feedback
  2. Market Competitive Remuneration (depending on skills & experience)
  3. Annual Performance Bonus
  4. Medical, Dental & Vision Benefits
  5. Productivity & Tech Benefits (Apple Equipment & Peripherals)
  6. Up to 16 Days of Paid Vacation Leaves
  7. Paid Birthday Leave
  8. Paid Marriage Leaves
  9. Paid Compassionate Leaves
  10. Time-off From Work For Errands
  11. Wellness Breaks
  12. Fully-stocked Pantry
  13. Free Meals on selected school holidays & weekends
  14. Fun Company Socials
Other Important Information
  • This is a full-time position, which requires you to work onsite at our office given the nature of your work.
  • Office Location: 1 Selegie Road, #07-01, GR.iD, Singapore 188306 (4-minute walk from DT21: Bencoolen MRT)
  • Working Arrangement: 5 day work week, 42-Hour work week
    • Wednesday: 11AM to 7PM (7 hours + 1-hour lunch break)
    • Thursday & Friday: 10AM to 7PM (8 hours + 1-hour lunch break)
    • Saturday & Sunday: 8.30AM to 7PM (9.5 hours + 1-hour lunch break)

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