Customer Service Expert for Vouchers Project

4 weeks ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Job Title: Customer Service Expert

We are seeking a skilled Customer Service Expert to join our team at Recruit Express Pte Ltd. As a key member of our operations, you will be responsible for handling email correspondence and inbound/outbound calls related to the Vouchers project.

  • Your primary focus will be on efficiently managing multiple systems, tabs, and dual PCs in a fast-paced environment, ensuring seamless communication with clients and stakeholders.
Key Responsibilities:
  • Handle 80% email correspondence and 20% inbound/outbound calls related to the Vouchers project.
  • Evidence excellent communication skills to provide top-notch customer service experience.
  • Demonstrate ability to multitask across multiple tabs and screens, prioritizing tasks effectively.
Requirements:
  • A minimum typing speed of 30 words per minute is required for this role.
  • You must be comfortable working under pressure in a fast-paced environment.
  • Candidates should have strong organizational skills and be able to adapt to changing priorities.
Benefits:
  • This role offers an attractive estimated salary range of SGD $40,000 - SGD $60,000 per annum, depending on your level of experience and qualifications.
  • The successful candidate will also receive comprehensive training and development opportunities to enhance their skills and career growth within our organization.

Based in Singapore, this position requires candidates to possess excellent customer service skills, with a proven track record of delivering high-quality results in a fast-paced environment.



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