Business Underwriting Specialist

2 months ago


Singapur, Singapore AIA Full time

About AIA's Exciting Movement

AIA is embarking on a groundbreaking initiative to create a healthier, more sustainable future for everyone. If you're passionate about making a difference, read on to learn more about this exciting opportunity.

About the Role

We're seeking a highly skilled underwriter to join our team. As a Business Underwriting Specialist, you will be responsible for performing new business underwriting assessments for High Net Worth (HNW) cases and non-HNW cases within assigned authority. Your primary objective will be to achieve underwriting KPIs through active case management and support daily operational tasks.

Key Responsibilities

  • Underwrite large sum assured applications (formal and preliminary) and communicate decisions to intermediaries within agreed TAT, ensuring competitive underwriting decisions and minimal requirements for calling.
  • Ensure cases are underwritten within the agreed TAT.
  • Review complex appeal cases and coach junior underwriters to underwrite large sum assured cases.
  • Liaise with reinsurers on referral cases that are beyond local authority.
  • Resolve enquiries and issues with channel management.
  • Actively handle own cases appeal with team lead and postpone and decline cases by directly communicating to agents or BDMs on the rationale and any other options that can be explored.
  • Review and identify areas of process improvement or operational efficiency within the New Business department.
  • Involved in Quality Assurance review (audit of cases) where applicable.
  • Involved in Product and Campaign launches where applicable.
  • Instill a higher risk awareness culture and collaborate with second liners on roles and support needed.
  • Provide underwriting-related support to business development projects when needed.
  • Perform data or trend analysis when needed.

Requirements

We're looking for a highly skilled underwriter with a Bachelor's Degree in a relevant field and at least 10 years of underwriting experience in either direct insurers or reinsurers. You should have good customer service and communication skills, and proficiency in other languages is a plus.



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