Senior Underwriting Specialist
6 days ago
At AIA, we are committed to fostering a healthier and more sustainable future for all.
About the Role
We are seeking a dedicated professional to conduct new business underwriting evaluations for both High Net Worth (HNW) and non-HNW cases within the assigned authority. Your role will be crucial in achieving underwriting Key Performance Indicators (KPIs) through proactive case management and support for daily operational activities. The scope of this position encompasses Life, Health, Accident & Health, and Personal Lines.
Key Responsibilities
- Evaluate large sum assured applications (both formal and preliminary) and communicate decisions to intermediaries within the agreed turnaround time, ensuring competitive underwriting decisions with minimal requirements. This includes negotiating favorable terms with reinsurers.
- Ensure that all cases are underwritten within the established turnaround time.
- Review complex appeal cases and mentor junior underwriters in handling large sum assured applications.
- Collaborate with reinsurers on referral cases that exceed local authority limits.
- Address inquiries and resolve issues in coordination with channel management.
- Manage appeals for your own cases, working closely with team leads, and communicate decisions on postponed or declined cases to agents or Business Development Managers, along with potential alternatives.
- Identify opportunities for process enhancements and operational efficiencies within the New Business department, supporting the Section Head in implementing these improvements.
- Participate in Quality Assurance reviews (audits of cases) as necessary.
- Engage in Product and Campaign launches when relevant.
- Promote a culture of heightened risk awareness and collaborate with second-line teams on necessary roles and support.
- Provide underwriting-related assistance for business development initiatives as required.
- Conduct data or trend analysis when necessary.
Qualifications
The ideal candidate will be adaptable to changing environments and capable of managing multiple stakeholders. You should possess:
- A Bachelor's Degree in a relevant discipline.
- A minimum of 10 years of underwriting experience with either direct insurers or reinsurers.
- Strong customer service and communication skills.
- Proficiency in additional languages is advantageous.
#LI-HN1
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