
Salon Leadership Professional
7 days ago
We are seeking a highly skilled and experienced leader to oversee the daily operations of our salon.
This role is responsible for ensuring high standards of customer service and staff performance, while also promoting a welcoming and professional environment for clients and staff.
- Key Responsibilities:
- Staff Management: Train, supervise, motivate, and manage the performance of salon staff to ensure they meet their targets and provide exceptional customer service.
- Customer Service: Ensure exceptional customer service and client satisfaction by handling feedback, complaints, and service recovery professionally.
- Operations: Oversee daily operations, including opening and closing duties, to maintain a clean and safe working environment.
- Sales and Marketing: Promote salon services, packages, and retail products to drive sales and profitability.
Requirements:
- Leadership Skills: Proven leadership skills with experience in managing teams and driving results.
- Communication Skills: Excellent communication and interpersonal skills to build strong relationships with staff and clients.
- Problem-Solving Skills: Strong problem-solving skills to resolve conflicts and improve processes.
- Business Acumen: A good understanding of business principles and the ability to make informed decisions.
What We Offer:
- Ongoing Training: Ongoing training and development opportunities to help you grow and succeed in your role.
- Supportive Team: A supportive and collaborative team environment that encourages open communication and teamwork.
- Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
How to Apply:
If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications for the role.
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