Liaison Assistant Professional
7 days ago
We are seeking a highly organized and detail-oriented individual to join our team as an Operations Liaison Assistant. In this role, you will be responsible for providing exceptional support to our operations staff, ensuring seamless execution of daily tasks, and maintaining the highest level of customer satisfaction.
Main Responsibilities:
1. Collaborate with site staff on mission, vision, and core values to drive team motivation and alignment.
2. Prepare and submit operational and HR documentation to achieve compliance guidelines and deadlines.
3. Forecast, plan, recruit, and deploy manpower duties and schedules to meet contractual requirements.
4. Guide, coach, and inspect daily and ad-hoc cleaning jobs and tasks to ensure they meet client expectations and SOPs guidelines.
5. Conduct OJT training to new operations staff based on training blueprint standards to achieve operational excellence and skillsets.
6. Address client feedback and complaints, taking immediate measures to resolve issues and prevent future recurrence.
7. Monitor and track cleaning material stock and equipment to minimize wastage.
8. Maintain accurate records of client meetings, toolbox meetings, staff safety inductions, and workplace safety & health documentation.
Key Skills and Qualifications:
- Excellent communication skills
- Cleaning and planning expertise
- Proficiency in Microsoft Office, Excel, and Word
- Contractual requirements knowledge
- Administrative work experience
- Human resource management skills
- Workplace safety awareness
- Inventory management abilities
- Project management skills
- Team management experience
- Administrative support skills
- Customer service focus
- Scheduling proficiency
- Able to work independently
About Our Ideal Candidate
We are looking for a motivated and detail-oriented individual who is passionate about delivering exceptional results. If you have a strong background in operations and administration, excellent communication skills, and a customer-focused approach, we encourage you to apply for this exciting opportunity.
What We Offer
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package. If you are looking for a challenging and rewarding role that aligns with your values and goals, we look forward to hearing from you.
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