Portfolio Operations Manager

4 days ago


Singapore Jones Lang LaSalle Incorporated Full time
About This Role

This is a challenging opportunity for a skilled professional to join our team as a Regional Operations Lead. You will be responsible for providing exceptional service to our clients by proactively leading and monitoring all facilities management portfolio activity.

Key Accountabilities
  1. Lead and manage the facilities team to deliver high-quality services to clients.
  2. Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems, and consistency across the portfolio.
  3. Manage vendor performance to prescribed SLAs and KPIs, ensuring effective management information is being produced and analyzed to continually improve service.

You will work closely with the account director to address specific operational issues and drive client-specific initiatives such as savings targets, benchmarking, and best practices.


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