
Patient Liaison Coordinator
15 hours ago
Job Description:
We are seeking a skilled Patient Liaison Officer to coordinate patient interactions and provide exceptional customer service.
Key Responsibilities:
- Ensure accurate and up-to-date patient information
- Coordinate appointments that meet clinical and operational guidelines
- Support patients, external stakeholders, and internal teams
- Practice active listening and probing skills to understand patient needs
- Resolve complaints and difficult situations professionally
Requirements:
- Minimum Diploma in any discipline
- At least 3-4 years of experience in healthcare or service industries, preferably in frontline roles
Essential Skills:
- Excellent Communication Skills
- Good Interpersonal Communication Skills
- Excellent Written Communication Skills
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