Advanced Network and Security Solutions Specialist
3 days ago
We are seeking an experienced Network and Security Engineer to join our team at NCS PTE. LTD. as a key member in providing advanced technical support and troubleshooting for network and security issues.
About the RoleThe successful candidate will be responsible for:
- Providing escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
- Troubleshooting and resolving complex network and security incidents
- Responding and resolving network and security incidents in a timely manner
- Maintaining detailed documentation of network configurations, changes, and incidents
- Collaborating with Level 2 and Level 1 support teams to resolve complex issues
To be successful in this role, you will need to have:
- Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
- At least 5 years of working experience with focus on network and security support roles
- In-depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
- Deep understanding of packet capture analysis and network physical and logical topologies
- Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users
NCS PTE. LTD. offers a competitive salary of SGD $80,000 - $120,000 per annum, depending on experience, plus benefits including medical insurance, paid annual leave, and opportunities for career growth and development.
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