Advanced Network and Security Solutions Specialist

3 days ago


Singapore NCS PTE. LTD. Full time
Job Description

We are seeking an experienced Network and Security Engineer to join our team at NCS PTE. LTD. as a key member in providing advanced technical support and troubleshooting for network and security issues.

About the Role

The successful candidate will be responsible for:

  • Providing escalation support for Network (Cisco, Aruba, Alcatel, F5) and Security Products (Check Point, Palo Alto and Fortinet)
  • Troubleshooting and resolving complex network and security incidents
  • Responding and resolving network and security incidents in a timely manner
  • Maintaining detailed documentation of network configurations, changes, and incidents
  • Collaborating with Level 2 and Level 1 support teams to resolve complex issues
Requirements

To be successful in this role, you will need to have:

  • Diploma / Degree in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
  • At least 5 years of working experience with focus on network and security support roles
  • In-depth knowledge of network protocols (TCP/IP, DNS, DHCP), network devices (routers, switches, firewalls), and security technologies (VPN and IDS/IPS)
  • Deep understanding of packet capture analysis and network physical and logical topologies
  • Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users
What We Offer

NCS PTE. LTD. offers a competitive salary of SGD $80,000 - $120,000 per annum, depending on experience, plus benefits including medical insurance, paid annual leave, and opportunities for career growth and development.



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