F&B Operations Director

3 weeks ago


Singapore JEN SINGAPORE TANGLIN BY SHANGRI-LA Full time
Job Highlights

We are seeking an experienced F&B Outlet Manager to lead our team at JEN Singapore Tanglin by Shangri-La.

As a key member of our hospitality team, you will be responsible for the profitable operation of our food and beverage outlets.

  • Ensure high-quality service standards are consistently met across all outlets.
  • Monitor and analyze guest satisfaction levels to drive revenue growth and maximize customer returns.
  • Develop and implement training programs to enhance staff performance and productivity.
  • Conduct regular performance appraisals to identify areas for improvement and provide constructive feedback.
About You

To succeed in this role, you will require:

  • A minimum of 4 years' experience in a similar capacity, preferably within a luxury hotel environment.
  • Excellent communication and people management skills to motivate and engage your team.
  • Strong organizational skills with the ability to multitask and prioritize tasks effectively.

You will also possess a passion for delivering exceptional customer experiences and a commitment to maintaining high standards of quality and safety.

What We Offer

In return for your expertise and dedication, we offer:

  • An estimated annual salary range of SGD 80,000 - SGD 120,000, depending on experience.
  • A comprehensive benefits package, including complimentary room nights, discounted meal rates, and access to our employee wellness program.
  • Ongoing training and development opportunities to enhance your skills and career prospects.

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