Chief Operations Manager

3 days ago

Singapore beBeeOperational Full time $90,000 - $120,000

Job Title: Chief Operations Manager - Insurance Systems

Job Summary: We are seeking an experienced operations professional to lead our insurance systems team. The ideal candidate will have a strong background in insurance operations and management.

About the Role: As a Chief Operations Manager, you will be responsible for overseeing the smooth and efficient operation of our core insurance systems. This includes ensuring service standards and performance targets are met, while maintaining customer satisfaction, data integrity, and compliance.

Key Responsibilities:

  • System Support: Provide technical and functional support for core insurance and accounting systems, including vendor management.
  • Project Management: Lead and manage projects involving system upgrades, integrations, and process improvements.
  • Stakeholder Collaboration: Partner with cross-functional teams to gather requirements and deliver effective solutions.
  • Compliance: Ensure systems and processes comply with regulatory and internal standards.
  • Process Automation & Innovation: Leverage generative AI, RPA, and emerging technologies to enhance workflows and automate processes.

Requirements:

  • Education: Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Certification: Certification in project management (e.g., Project Management Professional) is a plus.
  • Experience: Minimum 5 years of experience supporting general insurance core systems, with strong knowledge of general insurance operations. Experience with FirstGen is an advantage.
  • Skills: Strong communication skills; people management experience is preferred. Excellent analytical and problem-solving abilities.

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