Senior Programme Coordinator

2 weeks ago

Singapore beBeeExecutive Full time $45,000 - $75,000
Job Title

An Executive (Programme) at our centre will oversee daily operations, ensuring compliance with service requirements and leading a team to deliver quality programmes for seniors.

This role involves managing community outreach, volunteer engagement, and befriending initiatives while ensuring a safe environment for both staff and seniors.

The Executive (Programme) will also handle administrative functions, monitor key performance indicators, and work closely with internal and external stakeholders to enhance community partnerships.

  • Key Responsibilities:
  • General Operations & Compliance: Oversee the daily operations of the centre, ensuring compliance with operational guidelines, safety protocols, and service requirements.
  • Programme Planning & Management: Lead the planning and execution of intergenerational activities, and oversee the coordination of volunteers and community partners.
  • Befriending & Buddying Programme: Oversee the intake and referral process for seniors seeking befriending services, and guide the screening, deployment, and evaluation of befriender-to-befriendee matches.
  • Outreach & Community Engagement: Lead in outreach efforts to engage seniors in the community, and oversee the administration of the Community Screening Tool.
  • Volunteer Management & Community Partnerships: Oversee volunteer role design, recruitment, training, deployment, engagement, and appreciation.
  • Data Management & Administrative Support: Monitor and track centre KPIs, including programme participation and CST administration.
  • Centre Operations & Facilities Management: Ensure the optimal functioning of the centre, including maintenance of assets, IT systems, and equipment.

Requirements:

  • Minimum 3-5 years of experience in the seniors' sector, with at least 2 years in a leadership role at an Active Ageing Centre or similar setting.
  • Prior volunteering or work experience with seniors in a community setting is a plus.
  • Excellent interpersonal and communication skills.
  • Proficiency in Mandarin and/or dialects to effectively communicate with seniors.
  • Strong organisational and problem-solving skills, with the ability to multitask in a fast-paced environment.
  • Proficient in IT systems for data management and reporting.
  • Resourceful, proactive, and client-centric in approach.

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