Business Operations Specialist

4 weeks ago


Singapur, Singapore Unison Consulting Pte Ltd Full time
Business Analyst Role at Unison Consulting Pte Ltd

We are seeking a skilled Business Analyst to enhance our payment operations. The successful candidate will be responsible for understanding end-to-end payment processes, gathering and analyzing business requirements, and ensuring the successful implementation of solutions that improve payment operations.

Key Responsibilities:
  • Requirements Gathering & Analysis: Collaborate with stakeholders to understand and document business needs related to payment operations, including payment processing, clearing, and settlement.
  • Process Improvement: Identify inefficiencies and opportunities for automation or improvement within payment processes. Propose solutions to enhance speed, accuracy, and security.
  • Payment Systems Management: Work closely with payment platforms (ACH, SWIFT, SEPA, etc.), ensuring seamless integration and optimization of payment solutions.
  • Stakeholder Collaboration: Act as a bridge between payment operations teams, finance, compliance, and IT to ensure business requirements are clearly understood and implemented.
  • Risk & Compliance: Ensure payment processes adhere to relevant regulatory standards and organizational risk management frameworks.
  • Documentation & Reporting: Create detailed documentation, including business requirements documents (BRD), functional requirements documents (FRD), user stories, and workflow diagrams. Generate periodic reports for management on payment trends, system performance, and operational efficiency.
  • Project Support: Assist in project planning, resource allocation, testing, and post-implementation reviews for payment-related initiatives.
  • Knowledge of ASIA/APAC Local Schemes, ISO standards, SWIFT, etc.

As a Business Analyst at Unison Consulting Pte Ltd, you will play a critical role in streamlining payment workflows, reducing risks, and improving the overall efficiency of the payment process.



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