APJC Business Operations – Specialists/CGEM.

2 weeks ago

Singapur, Singapore Cisco Full time

APJC Business Operations – Specialists/CGEM

What You'll Do

You will plan, direct and coordinate the business operations for the Specialists (includes Services, Software and Architectures) and CGEM in APJC, lead sales readiness planning and operations support, and provide sales process advisory services to the sales team (the internal Customer) to help drive sales productivity in support of enabling sales growth. You will work closely with multiple cross-functional teams across Sales, Strategy & Planning, Finance, Customer Partner Success, Sales Operations, Analytics etc.

You will be part of the Central Strategy, Planning and Operations team in APJC, working with the Global Revenue Operations and Theatre Strategy, Planning and Operations business partners in the region. You shall be responsible for:

·Governance, Facilitation, Coordination and the Overseeing of the New Year Readiness (NYR) process for APJC, goalsheet target distribution, SHARE hierarchy, goaling & compensation (incl. KSO, SPIFFs) etc

·Change management for any operational implications as a result of Go-To-Market changes, NYR updates, Sales Priorities, End-to-End Sales Method, Sales Enablement etc

·Providing feedback to relevant stakeholders on system improvements (including Anaplan, SFDC, Sales Console, Centro, Sales Tools etc) and consequently adoption of digital tools across the sales and operations community

·Identifying “sales operations improvement initiatives”; build actionable plans that can get executed, and directly lead specific initiatives

·Aligning operations with Cisco's overall strategic priorities, providing feedback to leadership. Become a trusted advisor for the APJC SPO Leadership Team; Support APJC Leadership in making critical business decisions providing solid fact-based analysis

Who You'll Work With

The APJC SPO team is responsible for business intelligence, growth identification, market and sales strategy, planning, field enablement and sales operations. The team drives initiatives from conception to execution, fostering alignment across theatres, segments and functions, seeking excellence and consistency in management practices with the ultimate goal of accelerating Cisco's growth in APJC.

Who You Are

Critical personality attributes include - a hands-on, can-do attitude and a highly collaborative style. You need to be a calm, self-motivated individual with a strong focus on delivery under tight timelines. Ability to influence, collaborate with multiple cross-functional teams & work with resources, in a ‘virtual’ style, that are not under direct control will determine success in the role.

The ideal candidate will have a combination of previous sales operational expertise, analytic horsepower, logical reasoning ability and ideally, an understanding of Cisco products and solutions.

The minimum qualifications for the role:

● 5-8 years in a sales operations, program, project or functional management position.

● Knowledge of Cisco Sales Operations basics – Share hierarchy, New Year Readiness, Goaling and Compensation highly desirable

● Asia-Pacific regional experience desirable.

● Ability to interact with multiple cross functional teams

● Ability to work independently and proactively.

● Works effectively with regional and global teams.

● Excellent program & project management skills.

● Ability to develop & present strong data driven business proposals.

● Excellent communications & presentation skills.

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