Calypso Operations Specialist

3 days ago


Singapore ANTAES ASIA PTE. LTD. Full time
About the Role

We are seeking a highly skilled Calypso Operations Specialist to join our team at ANTAES ASIA PTE. LTD. in Singapore. The successful candidate will be responsible for ensuring the smooth operation of our IT systems, providing level 2 application support, and contributing to the development of new features.

Key Responsibilities
  • Define and implement application monitoring using monitoring as code.
  • SUPervise and monitor daily and monthly batch chains to ensure timely incident detection and resolution.
  • Process and issue daily, weekly, and monthly reporting on data quality.
  • Streamline processes to minimize manual intervention.
Incident Management
  • Provide level 2 application support to back-office users.
  • Analyze and manage incidents/requests.
  • Coordinate incidents impacting several teams.
Problem Management and Continuous Improvement
  • Identify recurring problems and eliminate them.
  • Provide requirements to build team for bug fixing and improvements.
  • Prepare and maintain knowledge base for each of the applications in the scope of the team.
  • Put in place training for business users to reduce the number of daily requests from business to IT.
  • Coach more junior team members as required.
Change and Release Management
  • Release testing.
  • Performance analysis.
  • Production deployment and validation.
  • Production releases on weekend (rotating schedule within the team).
Requirements
  • Bachelor's degree in Computer Science / Information Technology / Programming & Systems Analysis, Science (Computer Studies) or related fields.
  • Minimum 5 years hands-on experience with Calypso as a back office.
  • Basic knowledge of Java, PL/SQL & Linux.
  • Experience on Calypso version 16.
Estimated Salary: SGD $80,000 - $100,000 per annum

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