Healthcare Operations Specialist
11 hours ago
At DYNAMIC HUMAN CAPITAL PTE. LTD., we are seeking an experienced Clinical Operations Manager to join our team. This role is responsible for planning, developing, and implementing new care models and clinical services to support the running of clinical services. The ideal candidate will have a strong background in healthcare administration and excellent project management skills.
Responsibilities
- Assist the Director of Operations and the Clinical HOD(s) and key stakeholders to plan, develop, and implement new care models and clinical services.
- Be involved in the strategic development of clinical services through redesigning the patient journey through improvement projects or new developmental initiatives for the clinical department.
- Guide a team in other aspects of Clinical Operations Support including but not limited to: Project Management, Data Collection & Analysis, Resource Management including budgetary planning, procurement, Event Management & Logistics (on an ad-hoc basis) and other administrative/secretarial responsibilities.
- Engage with multi-disciplinary stakeholders within and outside of the hospital on matters such as but not limited to clinical service strategies and implementation plans, infrastructure matters, patient queries, IT issues, regulatory matters and financials, with the key objective to integrate diverse perspectives to achieve patient-centred care.
- Interact closely with Senior Management from Clinical Depts, Operations as well as ground managers (from the clinics).
Requirements
- Bachelor's degree in any discipline.
- At least 8-10 years of relevant industry experience, preferably in healthcare administration.
- Candidates with previous experience working with senior doctors/clinicians in planning and implementing clinical programmes at tertiary care institutions will be at an advantage, though this is not a pre-requisite.
- Organised, meticulous individual with good project management, time management and numerical proficiency.
- Ability to work in a team and build relationships with a diverse group of stakeholders at all levels.
- Self-motivated, enthusiastic about learning on the job and willing to go the extra mile to see things through.
- Proficient in Microsoft Office (Word, Excel, Powerpoint)
- Excellent written skills (English), oral communications and presentation skills.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
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