Murex Support Specialist

2 weeks ago


Singapore TANGSPAC CONSULTING PTE LTD Full time
Job Title: Murex Analyst

At TANGSPAC CONSULTING PTE LTD, we are seeking a highly skilled Murex Analyst to join our team. As a Murex Analyst, you will be responsible for providing top-notch support and maintenance for our Murex system.

Key Responsibilities:
  • Manage day-to-day operational and L2 production support tasks for GM & Risk System, ensuring system health checks, monitoring, and timely updates to stakeholders.
  • Resolve incidents reported within agreed SLAs and update progress and issue resolution.
  • Collaborate with other support teams to provide proactive, timely, and efficient support to users.
  • Participate in support activities and own all issues and incidents.
  • Ensure teams adopt operational workflows and processes, including timely ticket, defect, and incident loggings, proper change management, and quality issue/impact emails.
  • Ensure control disciplines are followed within teams, including change standards and release processes.
  • Analyze, identify root causes, and escalate issues to appropriate teams and resolve issues to closure.
  • Create and provide Murex environments as necessary with the Environment Team.
  • Participate in Roll Swap activities or infrastructure-related upgrades.
Key Requirements:
  • Degree in computer science/engineering or related disciplines.
  • Minimum 5 years of hands-on application support experience in the banking industry.
  • Independent, proactive, and self-starter with excellent interpersonal and communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced and team-oriented environment.
  • Good functional and technical knowledge of MUREX and its MXML workflow, Datamart, Feeder, and EOD reporting.

Tell employers what skills you have:
Oracle
Change Management
Scripting
Unix
Application Support
Team-oriented
Communication Skills
Banking
ITIL
Murex MXML
Murex
C++



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