Technical Consultant
1 week ago
Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 2700 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment.
You’ll be part of one global team where you can learn fast and stay true to yourself.
The Solutions for Customization team (S4C) is accountable for incorporating the Murex software into the information system frameworks of our Capital Markets customers.
Throughout the lifecycle of the product, from pre-sales support to implementation as well as training and product support, Murex S4C consultants are our clients' trusted IT partners.
We deliver innovative solutions and provide state-of-the-art recommendations and advice.
- Develop expertise in Murex interface solutions and general knowledge of the platform
- Provide technical support (phone, email, CRM, on-site) to customers, ensuring successful follow up of issues from notification to resolution and validation
- Validate solutions with co-workers within the team and seek advice and expertise of other teams on other domains
- Participation in implementation projects, delivery of interfaces for electronic communication network (for example online trading platform), clearing systems, customer’s internal systems (e.g. core banking), and trade migrations
- Maintain good understanding and knowledge of the best practice
- Participate in the Murex solution enrichment process by reporting issues and suggestions to the development center
- Person in charge of one or several accounts pro-actively ensures customer satisfaction and follow-up on the interfacing related activities
- Deliver customers' and partners' training
- Deliver pre-sales configuration
Pre-requisites:
- Bachelor of Computer Science (or equivalent)
- 3 years of relevant functional/technical experience
- Development experience in Java, XML, XSL, JavaScript, SQL
- Experience in Unix, windows OS, able to develop scripting/batch files.
- Experience in software design and development cycle (user requirement, specification, development, test and documentation)
Desirable:
J2EE, VB, .NET
Personal Attributes:
- Systematic problem solving and critical thinking ability
- Strong presentation and communication skills
- Mobility in South East Asia
Why be a Murexian
- Join a global market leader with a strong people-first focus
- Be part of a diverse and inclusive team
- Work in an agile environment where you can collaborate with global teams from various expertise
Tell employers what skills you have
CRM
.NET
XML
Critical Thinking
Agile
JavaScript
Problem Solving
Unix
SQL
Banking
Software Design
Customer Satisfaction
Java
J2EE
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