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Sales Coordinator

2 months ago


Singapore PARADOX CLARKE QUAY PTE. LTD. Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Paradox Clarke Quay Pte. Ltd. as an Event Support Specialist. This role will be responsible for providing administrative support to the Room Sales team, ensuring all tasks are handled efficiently and accurately.

Key Responsibilities
  • Administrative Support
    • Provide administrative support to the Room Sales team, including preparing marketing materials, proposals, and contracts.
    • Manage incoming correspondence and telephone inquiries, ensuring they are addressed promptly and professionally.
    • Maintain accurate records of all client interactions and event booking details in our CRM system.
    • Assist with the preparation of reports and presentations related to room sales and performance metrics.
    • Oversee the rate loading process for all contracted accounts, implementing a tracking system to ensure accuracy and compliance.
    • Maintain and requisition inventory stocks for the team, including brochures, stationery, and other necessary office supplies.
    • Coordinate with vendors and suppliers to ensure timely delivery of products and services.
  • Sales and Event Support
    • Attend to walk-in inquiries and respond to general inquiries in a prompt and professional manner.
    • Assist in the preparation and execution of corporate, industry, trade show, and networking functions, both onsite and offsite.
    • Coordinate and respond to requests for internal and external meetings, ensuring all details are communicated effectively.
  • Client and Team Interaction
    • Collaborate with the Operations team on customer requests and logistical matters, ensuring customer satisfaction.
    • Demonstrate cooperation and trust with colleagues, supervisors, and teams across departments, contributing to positive results and a cohesive work environment.
    • Actively participate in hotel meetings, providing input and supporting team discussions and initiatives.
  • General Responsibilities
    • Ensure that all client files and event documentation are organized and up to date.
    • Provide excellent customer service to both internal and external clients, addressing any issues or concerns promptly.
    • Continuously seek to improve processes and procedures to enhance efficiency and client satisfaction.
  • Other Responsibilities
    • Perform any other duties assigned by Management, demonstrating flexibility and a strong commitment to the hotel's success.