Hospitality Experience Coordinator

6 days ago

Singapore beBeeCustomer Full time $2,500 - $3,500

Room Attendant Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Room Attendant. This is an exciting opportunity to be part of a dynamic team that strives for excellence in guest experience.

  • Clean and refresh guest rooms to the highest standards of cleanliness and presentation, ensuring every room is welcoming and thoughtfully prepared.
  • Ensure all amenities are replenished and room setups reflect guest preferences, making each stay memorable and tailored to individual needs.
  • Assist guests with requests, whether it's an extra towel or a warm smile, demonstrating exceptional customer service skills.
  • Report maintenance issues and room status updates to your supervisor promptly, maintaining seamless communication within the team.
  • Handle lost and found items with care and follow proper logging procedures, upholding the hotel's commitment to customer satisfaction.
  • Maintain housekeeping trolleys and service pantries with cleanliness and adequate stock, guaranteeing a smooth operation.
  • Support deep cleaning projects and special room setups for VIPs or events, showcasing flexibility and adaptability.
  • Follow safety protocols and wear protective equipment when required, prioritizing both guest and staff safety.
  • Work collaboratively with other departments to ensure seamless guest service, embodying the spirit of teamwork.

Requirements

To excel in this role, you will need:

  • Prior experience in housekeeping or hotel room operations, preferably in a 4-5 star setting.
  • Pre-opening experience is a plus, demonstrating your ability to thrive in a dynamic environment.
  • A strong eye for detail and a commitment to cleanliness, upholding the hotel's high standards.
  • A friendly, approachable, and guest-focused attitude, providing exceptional customer service.
  • The ability to work efficiently and manage time well, meeting deadlines and expectations.
  • Physical fitness and comfort with standing, bending, and lifting throughout the shift.
  • Flexibility to work various shifts, including weekends and public holidays.
  • A team player who takes initiative and communicates clearly, promoting a positive and collaborative work environment.

About Us

We believe hospitality is personal and strive to create unforgettable experiences for our guests. As part of our team, you can expect a supportive work environment, opportunities to build a meaningful career in hospitality, and more.

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