Executive, Strategy Planning Specialist

3 weeks ago

Singapur, Singapore Marriott International Full time

Job Summary

The Executive of Strategy Planning & Deployment, Asia Pacific is a key member of the Brand, Loyalty, Marketing, Revenue, Sales & Distribution Digital, Strategy Planning & Services organization, which supports project management & implementation services to APEC Consumer Operations teams. The position will report into the Senior Manager, Strategy Planning & Deployment.

This role is responsible for:

  • Supporting the planning & execution of the deployment projects that drive the strategic priorities of the company
  • Liaising various communications between associates, cross-functional teams, and external partners to ensure the implementation of Consumer Operations strategic initiatives
  • Supporting project performance tracking, evaluation, and analytics to ensure the projects are delivered on track and on time
  • Assisting in training materials and resources creation together with the deployment team to ensure proper implementation

Success in this role requires strong organizational skills, strategic thinking, a strong work ethic, and the ability to manage multiple complex projects and priorities concurrently. This position will work closely with other departments within Marriott's APEC team, including F&B Ops, Loyalty Ops, Loyalty Marketing, Finance, and IT, as well as with senior leadership in the field.

Candidate Profile

Education and Experience

  • 4-year degree from an accredited university in Business Administration/Management, Marketing, or Hotel and Restaurant Management preferred
  • 1-2 years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance

Attributes, Skills & Experience Preferred

  • Prior hotel or hospitality working experience is preferred
  • Prior project management experiences would be advantageous
  • Demonstrates strong communication and organizational skills, including the ability to communicate changes clearly and persuasively
  • Demonstrates strong problem-solving skills based on anticipating issues that may arise and motivating change

Core Work Activities

Project Strategy Planning

Supports cross-functional teams comprised of discipline experts from Consumer Operations (Sales, Revenue, Brand, Loyalty, Digital, Marketing) and other disciplines, including Operations, HR, Finance, and Regional leadership team, to:

  • Plan and schedule the APEC deployment initiatives by working with Consumer Operations Deployment Services team to meet project objectives and goals on time and on budget
  • Create project governance and framework, including project plan and dashboard to track project progress and updates
  • Engage internal partners across disciplines to prepare content or training materials as needed to drive change
  • Create surveys to collect information from hotels

Project Implementation & Execution

Support the Strategy Planning & Deployment lead and day-to-day project decision makers with the following responsibilities:

  • Support the daily execution and implementation tasks to ensure the project is delivered on-time
  • Drive change to various stakeholders via executing various communication strategies
  • Conduct performance and program analysis to drive program implementation and adoption
  • Create in-market training materials and resources to ensure implementations are delivered effectively
  • Organize training webinars and leadership meetings to facilitate the project updates and project introduction
  • Participate in review cycles at key milestones and provide go/no-go decision
  • Actively participate in strategy sessions and assist on project follow-up tracking and executions

Additional Responsibilities

  • Provides information to supervisors and co-workers by telephone, in written form, email, or in person in a timely manner
  • Demonstrates self-confidence, energy, and enthusiasm
  • Informs and/or updates leaders on relevant information in a timely manner
  • Manages time effectively and conducts activities in an organized manner
  • Presents ideas, expectations, and information in a concise, organized manner
  • Uses problem-solving methodology for decision making and follow-up
  • Performs other reasonable duties as assigned by manager

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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