Senior Application Technical Specialist
7 days ago
This is a seasoned professional position that requires in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for client application testing support in Technology.
The ideal candidate will have experience in application support roles, with skills in installing, configuring, or supporting business applications. They should also have advanced execution capabilities, be able to adjust quickly to changes and re-prioritization, and have effective written and verbal communication skills, including the ability to explain technical issues in simple terms that non-IT staff can understand.
The primary responsibilities of this role include maintaining application systems, managing and maintaining applications and their operating environments, and performing same day risk reconciliations. The candidate should also be able to identify ways to maximize the potential of the applications used, assess risk and impact of testing issues, and ensure that storage and archiving procedures are in place and functioning correctly.
The ideal candidate will be able to work independently with minimal supervision, exercise sound judgment, and demonstrate autonomy. They should also be able to communicate effectively with stakeholders, both within and outside the organization.
Key Responsibilities:
- Maintaining application systems
- Managing and maintaining applications and their operating environments
- Performing same day risk reconciliations
- Identifying ways to maximize the potential of the applications used
- Assessing risk and impact of testing issues
- Ensuring storage and archiving procedures are in place and functioning correctly
Requirements:
- 5-8 years of experience in an application support role
- Experience in installing, configuring, or supporting business applications
- Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
- Effective written and verbal communication skills
- Demonstrated analytical skills
- Issue tracking, monitoring, and reporting using tools
- Knowledge/experience of problem management tools
- Good all-round technical skills
- Ability to plan and organize workload
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